Privacy Policy

Effective Date: July 2025

1. Who We Are

Welcome to dhkettlebell.com ("we", "us", "our"), operated by DH Kettlebell. We are committed to protecting your personal data and your privacy rights in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and other international standards.

If you have any questions about this policy, you can contact us at:
📧 Email: dhkettlebell@gmail.com
📍 Address: Units 14, 15, 16 Resolution Way, London SE8 4NT

2. What Data We Collect

We collect and process the following personal data when you interact with our website:

  • Name

  • Email address

  • Mobile phone number

  • Payment information (processed securely by Stripe — we do not store full card details)

We also collect data through cookies and analytics tools, including:

  • Device and browser information

  • IP address

  • Website usage (e.g., pages visited, time spent)

3. How We Collect Your Data

We collect data:

  • When you fill out a form (e.g., newsletter sign-up, inquiry)

  • When you make a purchase or book a service

  • When you contact us directly

  • Automatically via cookies or analytics when you visit our site

4. How We Use Your Data

We use your personal data to:

  • Provide, manage, and improve our services

  • Process payments and bookings (via Stripe)

  • Communicate with you about your account or services

  • Send marketing updates (with your consent)

  • Respond to your questions or requests

  • Comply with legal obligations

5. Legal Bases for Processing (GDPR)

We rely on the following legal bases under GDPR to process your data:

  • Consent – for email marketing and communications

  • Contractual necessity – to fulfill purchases or bookings

  • Legal obligation – to comply with applicable laws

  • Legitimate interests – for internal analytics and service improvement

6. Third-Party Services

We use the following third-party platforms, which may process your data on our behalf:

  • Squarespace (Website hosting and analytics)

  • Stripe (Payment processing)

  • Google Analytics (Website performance and usage)

  • Meta / Instagram (If you interact with our ads or embedded content)

All third-party service providers are GDPR-compliant and implement appropriate data protection safeguards.

7. How We Store and Protect Your Data

Your data is securely stored using Squarespace and Stripe’s infrastructure. We take appropriate technical and organisational measures to prevent loss, misuse, or unauthorized access to your data.

We only retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. International Transfers

Our services may involve data transfers outside of the UK/EU (e.g., to the US). Where this occurs, we ensure adequate protection through:

  • Standard Contractual Clauses (SCCs)

  • Certification under Privacy Shield frameworks (where applicable)

  • Other legally approved safeguards

9. Your Rights (UK/EU/Global)

You have the following rights:

  • Access your data

  • Rectify inaccurate or incomplete data

  • Erase your data (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time (for marketing)

  • Portability – request a copy of your data in a structured format

  • Complain to your local Data Protection Authority (e.g., ICO in the UK)

To exercise any of these rights, contact us at [Insert email address].

10. California Residents (CCPA Rights)

If you’re a California resident, you may also:

  • Request to know what personal data we collect, use, or disclose

  • Request deletion of your data

  • Opt out of sale of personal data (Note: We do not sell your data)

You can submit requests via dhkettlebell@gmail.com

11. Marketing Communications

We will only send you marketing communications if you have opted in. You may unsubscribe at any time by clicking the link in our emails or contacting us directly.

12. Cookies

We use cookies to enhance your experience and analyse site traffic. You can control cookie settings through your browser or our cookie banner.

13. Policy Updates

We may update this policy occasionally. Changes will be posted on this page with a new “Effective Date.” We recommend checking back periodically.