Terms and Conditions

Effective Date: July 2025

Welcome to DH Kettlebell. These Terms and Conditions ("Terms") apply to all services provided by DH Kettlebell, including but not limited to 1:1 in-person coaching, online programming and consultation services. By purchasing or using any of our services, you agree to the following terms.

 1. Payments & Subscriptions

 1.1 Monthly Subscription Payments

- Coaching services are billed on a recurring monthly subscription basis.

- Payments are taken automatically each month via the payment method provided at sign-up.

- If you wish to cancel your subscription, you must notify us at least 48 hours before your renewal date to avoid being charged for the next billing cycle.

 1.2 Refunds

- You are entitled to a full refund only if you request cancellation before your first scheduled session.

- Once the first session has taken place, no refunds (full or partial) will be issued, including for unused sessions.

- We do not offer refunds for change of mind or lack of use once coaching has commenced.

 2. Session Use & Rollover Policy

 2.1 Monthly Pack Sessions

- 4 Sessions/Month Pack: A maximum of 1 unused session may roll over into the following month.

- 8 Sessions/Month Pack: A maximum of 2 unused sessions may roll over into the following month.

- All other unused sessions expire at the end of the month.

 2.2 Block Packages

- 12-session blocks must be used within 4 months of purchase.

- Extensions may be granted for injury or extenuating circumstances at the discretion of DH Kettlebell.

 3. Scheduling & Cancellations

- A minimum of 24 hours’ notice is required to cancel or reschedule a session.

- Late cancellations or no-shows will result in the session being forfeited.

- DH Kettlebell reserves the right to reschedule sessions due to coach availability or unforeseen circumstances, with reasonable notice given.

 4. Health & Safety

- By participating in DH Kettlebell coaching, you confirm that you are in good health and physically able to participate in fitness training.

- You agree to inform your coach of any injuries, conditions, or changes in your health that may affect your ability to train safely.

- All participants take part at their own risk.

 5. Liability Waiver

- DH Kettlebell and its coaches are not liable for any injuries, health conditions, or damages arising from your participation in our services.

- You agree to take full responsibility for your own health, safety, and results.

 6. Data & Privacy

- Personal data collected during onboarding (e.g. name, email, goals, training history) will be securely stored and used only for coaching purposes.

- DH Kettlebell will never share your personal information with third parties without your consent.

- Payment data is handled securely via third-party payment processors.

 7. Intellectual Property

- All programming, resources, and materials provided by DH Kettlebell are the intellectual property of DH Kettlebell and may not be reproduced, distributed, or shared without written permission.

 8. Code of Conduct

- We expect all clients to treat DH Kettlebell staff and other clients with respect and professionalism.

- We reserve the right to suspend or terminate services without refund for any behaviour deemed abusive, inappropriate, or in violation of these terms.

 9. Changes to Terms

- DH Kettlebell reserves the right to update these Terms at any time. We will notify clients of significant changes via email or through the Client HQ.

For any questions about these Terms, please contact:

📧 hello@dhkettlebell.com